Shipping Policy

Last updated: 21 November 2025

Thank you for shopping at Maiza Stones! We are committed to delivering your order accurately, in good condition, and on time. Below are the details of our shipping policy.

1. Processing Time

• All orders are processed within 1–3 business days after receiving your order confirmation email.

• Orders are not shipped or delivered on weekends or holidays.

• You will receive a notification when your order has shipped.

2. Shipping Rates and Delivery Estimates

We offer shipping across India and internationally. Shipping charges for your order will be calculated and displayed at checkout.

Note: Delivery delays can occasionally occur due to high demand, holidays, or unforeseen circumstances.

3. Order Tracking

Once your order has shipped, we will send you a tracking number via email. You can track your order status on the shipping carrier’s website or through your account on our website.

4. Shipping Locations

We currently ship to:

• Domestic: All states within India

• International: Most major countries (availability varies by region)

If your location is not listed, please contact us to check availability.

5. Customs, Duties, and Taxes

Maiza Stones is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damaged or Lost Packages

We are not liable for products damaged or lost during shipping.
If your order arrives damaged, please contact the shipment carrier or our support team directly to file a claim.

Please keep all packaging materials and damaged goods before filing a claim.

7. Shipping Support

If you have any questions or concerns about your order or our Shipping Policy, please contact us:

Email: zakiagems14@gmail.com
Phone: 9741530124
Address: Ground, 00, Allipura Road, Gauribidanur Taluk, Allipura, Chikkaballapur, Karnataka – 561213